Workiva experienced degraded connectivity on app.wdesk.com that prevented some users from loading the platform. The incident lasted approximately 2.3 hours before mitigation steps were applied and the issue was fully resolved. Workiva monitoring confirmed resolution with no further user impact reported.
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Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
We are investigating reports that the Workiva platform is failing to load for some users . We will provide an update as soon as possible.
*This issue is impacting users on app.wdesk.com
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