Outage in WorkOS

Sending duplicate update webhooks for users and groups

Resolved Minor
March 30, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We've noticed a bug in our system that could send a large amount of duplicate `dsync.user.updated` and `dsync.group.updated` webhooks. These updates may put additional strain on your systems processing these webhooks, but should not impact your directory state. We apologize for the inconvenience and are currently deploying a fix.
Components affected
WorkOS Webhooks
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/30/2023 04:30AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/30/2023 02:11AM

We've deployed a fix and are monitoring the situation.

IDENTIFIED almost 2 years ago - at 03/30/2023 01:25AM

We've noticed a bug in our system that could send a large amount of duplicate `dsync.user.updated` and `dsync.group.updated` webhooks. These updates may put additional strain on your systems processing these webhooks, but should not impact your directory state. We apologize for the inconvenience and are currently deploying a fix.

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