Outage in WorkOS

Sending duplicate update webhooks for users and groups

Resolved Minor
March 29, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We've noticed a bug in our system that could send a large amount of duplicate `dsync.user.updated` and `dsync.group.updated` webhooks. These updates may put additional strain on your systems processing these webhooks, but should not impact your directory state. We apologize for the inconvenience and are currently deploying a fix.
Components affected
WorkOS Webhooks

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/30/2023 04:30AM

This incident has been resolved.

MONITORING over 2 years ago - at 03/30/2023 02:11AM

We've deployed a fix and are monitoring the situation.

IDENTIFIED over 2 years ago - at 03/30/2023 01:25AM

We've noticed a bug in our system that could send a large amount of duplicate `dsync.user.updated` and `dsync.group.updated` webhooks. These updates may put additional strain on your systems processing these webhooks, but should not impact your directory state. We apologize for the inconvenience and are currently deploying a fix.

Latest WorkOS outages

Elevated API Errors - 13 days ago
Elevated API Errors - 23 days ago
Increased Webhook Delays - about 1 month ago

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