Outage in WorkOS
Form POST failures for some Authkit customers
Resolved MajorIncident Report
Summary AI Generated
**WorkOS experienced a 5-minute outage affecting form POST requests for a subset of AuthKit customers using custom domains.** A misconfiguration impacted roughly 2% of organizations on custom domains, causing form submission failures. The configuration change was reverted, fully restoring service.
We are seeing an elevated error rate for some customers for POST requests. This appears to be limited to a small subset of organizations using custom domains for hosted Authkit
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RESOLVED
6 days ago - at 09/09/2026 11:02PM
We have identified the source of the problem. A configuration change that applied to roughly 2% of organizations using a custom domain for hosted Authkit resulted in form submission errors. The configuration has been reverted and service restored.
INVESTIGATING
6 days ago - at 09/09/2026 11:00PM
We are seeing an elevated error rate for some customers for POST requests. This appears to be limited to a small subset of organizations using custom domains for hosted Authkit
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