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Outage in WorkOS

Intermittent 503 errors in certain regions

Resolved Minor
November 07, 2026 - Started 7 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

WorkOS experienced intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia, affecting the Dashboard for approximately 4.3 hours. The issue was traced to an upstream provider problem. The upstream provider mitigated the issue, returning 503 error rates to normal, and the incident was fully resolved.

We're seeing intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We've isolated this to an issue with an upstream provider and are working with them on a resolution.
Components affected
WorkOS Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/08/2026 12:10AM

This incident has been resolved.

MONITORING 7 days ago - at 11/08/2026 12:02AM

Our upstream provider has mitigated the issue affecting those edge regions and 503 error rates have returned to normal.

IDENTIFIED 7 days ago - at 11/07/2026 11:24PM

We continue to see intermittent 503 errors on a small fraction of requests routed through Ashburn, Virginia. We continue to work with the upstream provider.

IDENTIFIED 7 days ago - at 11/07/2026 09:24PM

We continue to see intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We will provide updates as they become available while we work with our upstream provider.

IDENTIFIED 7 days ago - at 11/07/2026 07:51PM

We're seeing intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We've isolated this to an issue with an upstream provider and are working with them on a resolution.

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