WorkOS experienced elevated errors and increased request latency across SSO and AuthKit for approximately 29 minutes (15:21–15:50 UTC) due to network degradation from an upstream provider. Impact was concentrated on requests served by the MIA and ATL regions, affecting users on the US east coast and northern South America. The incident was fully resolved within roughly 1.1 hours of detection.
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This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.
We're seeing recovery across services and will continue to monitor.
We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.
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