Outage in Omnissa Access

Workspace ONE Access Cloud KDC Increased Error Rate / All Regions

Resolved Minor

March 16, 2022 - Started about 4 years ago - Lasted 13 days
Official incident page

Incident Report

Workspace ONE Access is investigating reports of issues with Cloud KDC authentication. We will provide more information shortly. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.

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Latest Updates ( sorted recent to last )

RESOLVED about 4 years ago - at 03/16/2022 08:01PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Please visit https://support.workspaceone.com if you need additional assistance.

MONITORING about 4 years ago - at 03/16/2022 06:54PM

Workspace ONE Access has completed actions to remediate the issues with Cloud KDC authentication and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.

IDENTIFIED about 4 years ago - at 03/16/2022 04:36PM

Workspace ONE Access continues to experience issues.

Operations teams have identified the issue and are working to resolve it.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.

INVESTIGATING about 4 years ago - at 03/16/2022 05:46AM

Workspace ONE Access is investigating reports of issues with Cloud KDC authentication. We will provide more information shortly.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.

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