Outage in Worldline

Technical issue causing incomplete or invalid transactions

Resolved Minor

August 29, 2025 - Started 7 months ago - Lasted less than a minute
Official incident page

Incident Report

Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status between 10:45 and 12:12 CEST on 29/08/2025. We confirm that as of 12:12 CEST on 29/08/2025, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 08/29/2025 11:09AM

Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status between 10:45 and 12:12 CEST on 29/08/2025.

We confirm that as of 12:12 CEST on 29/08/2025, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

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