Outage in Worldline

Worldline Payment Platform perturbation

Resolved Minor

August 18, 2025 - Started 8 months ago - Lasted about 10 hours
Official incident page

Incident Report

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/19/2025 06:11AM

Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 22:28:45 CEST (18-08-2025).

We are pleased to announce that the system returned to normal operating conditions at 22:54:00 CEST.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

IDENTIFIED 8 months ago - at 08/18/2025 08:34PM

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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