Outage in Writer

Writer partially impacted due to global internet issues

Resolved Major
June 12, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

Writer is currently experiencing an impairment on functionality throughout the application, due to the widespread outage on global internet service providers (GCP).
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2025 09:27PM

The problem with GCP is fixed and our services are back to normal.

MONITORING 1 day ago - at 06/12/2025 09:12PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 06/12/2025 09:11PM

Our functionality has been restored. GCP cloud services are back to normal. We're continuing to monitor our services to ensure ongoing stability.

MONITORING 1 day ago - at 06/12/2025 08:39PM

We are seeing impacted functionality returning to normal. We expect services to continue to recover to full functionality shortly. We expect performance to be lower than normal as the GCP services return.

MONITORING 1 day ago - at 06/12/2025 07:51PM

The issue with our cloud provider, GCP, has been identified, and we are actively working on a resolution. However, we do not have an estimated time for full service recovery at this time.

Logins are functioning normally, and the service is accessible. The primary impact is on file uploads and Writer Knowledge Graph operations.

MONITORING 1 day ago - at 06/12/2025 07:32PM

We are seeing some services restored. We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 06/12/2025 07:30PM

Writer is currently experiencing an impairment on functionality throughout the application, due to the widespread outage on global internet service providers (GCP).

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