Outage in Writer
AWS Outage
Resolved MinorIncident Report
Please note that we are aware of the AWS outage affecting multiple services. We have not seen an impact to customer systems at this time but are continuing to monitor.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 10/21/2025 12:26AM
AWS has updated the incident with details indicating that the issue has resolved. We do not see further impact resulting from the outage at this time. We will continue to monitor the situation and follow with AWS.
IDENTIFIED
14 days ago - at 10/20/2025 11:37PM
We are continuing to monitor the issue related to our public API and Agent Builder functionality.
IDENTIFIED
14 days ago - at 10/20/2025 09:54PM
We have seen a recent update to our API processing sub-service that is currently causing an elevated rate of errors on the API. This is affecting our public-facing APIs and Agent Builder product.
INVESTIGATING
15 days ago - at 10/20/2025 10:25AM
Please note that we are aware of the AWS outage affecting multiple services. We have not seen an impact to customer systems at this time but are continuing to monitor.
Latest Writer outages
Writer partially impacted due to global internet issues - 5 months ago
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