Outage in Wyng

Delays in processing integration data flows

Resolved Minor
May 28, 2025 - Started 6 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/28/2025 05:22PM

The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.

MONITORING 6 days ago - at 05/28/2025 01:36PM

We have identified the root cause, which is a temporary spike in integration data stream volume. While the spike persists, users will continue to see delays of up to 60 minutes between the time that is collected in Wyng, and the delivery of that data to their external system or API. Data collection and storage are not impacted, and operating normally. We will provide an update when latency returns to normal.

INVESTIGATING 6 days ago - at 05/28/2025 12:04PM

We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.

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