Outage in Wyng

Delays in processing integration data flows

Resolved Minor
June 24, 2025 - Started 4 months ago - Lasted 38 minutes
Official incident page

Incident Report

We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.
Components affected
Wyng Oracle Responsys Integration Wyng Webhook Integration Wyng MailChimp Integration Wyng Salesforce Marketing Cloud Integration

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/24/2025 06:57AM

The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.

INVESTIGATING 4 months ago - at 06/24/2025 06:38AM

We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.

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