Delays in processing integration data flows

The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.

We have identified the cause of the delay in integration data flows is an unusually high spike in transaction volume, and will resolve on its own as the backlog of queued transactions clears. Data collection and storage are operating normally. We will update again once the issue is resolved.

We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.