Outage in Xactus

SSN Verifications Issue

Resolved Major
October 11, 2024 - Started about 1 month ago - Lasted about 23 hours
Official incident page

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Outage Details

Our SSN verifications provider is experiencing an issue currently - we are working with them on a resolution.
Components affected
Xactus IRS SSA
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/12/2024 12:17PM

This issues has been resolved.

INVESTIGATING about 1 month ago - at 10/11/2024 01:39PM

Our SSN verifications provider is experiencing an issue currently - we are working with them on a resolution.

Latest Xactus outages

Equifax failures - 19 days ago
IRS ordering impacted - 21 days ago
Delayed response time in Xactus360 - about 2 months ago

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