Outage in Xactus

SSN Verifications Issue

Resolved Major
October 11, 2024 - Started 3 months ago - Lasted about 23 hours
Official incident page

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Outage Details

Our SSN verifications provider is experiencing an issue currently - we are working with them on a resolution.
Components affected
Xactus IRS SSA
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/12/2024 12:17PM

This issues has been resolved.

INVESTIGATING 3 months ago - at 10/11/2024 01:39PM

Our SSN verifications provider is experiencing an issue currently - we are working with them on a resolution.

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