Outage in Xactus
Elevated Error Rate for Experian PreciseID
Resolved MajorIncident Report
We are investigating elevated error rates observed for attempts to pull Precise ID reports from Experian.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/05/2026 05:30PM
This incident has been resolved.
IDENTIFIED
3 days ago - at 05/05/2026 04:55PM
Experian support has informed us that they are making progress with resolving the technical outage.
INVESTIGATING
3 days ago - at 05/05/2026 03:08PM
We are investigating elevated error rates observed for attempts to pull Precise ID reports from Experian.
Latest Xactus outages
Experian Credit and Precise ID Errors - about 17 hours ago
Multiple products experiencing disruption - 8 days ago
High Error Rates - Experian Credit - 16 days ago
Errors when accessing credit files - 17 days ago
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