Outage in Xandr
Some subset of LIs using Postal Code Lists are not delivering as expected
Resolved Minor
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Outage Details
We are currently investigating the following issue:
- Component(s): Ad Serving, Bidding, Invest
- Impact(s):
- A small number of clients have reported that some Line Items which target with Postal Code Lists are not delivering as expected.
- Not Impacted:
- UI
- API
- Geolocation(s): Global (Global)
Status: We have identified the software component currently associated with the outage and engineering is working on a solution to mitigate the issue.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/22/2023 11:22PM
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
IDENTIFIED
about 2 years ago - at 08/22/2023 07:42PM
The issue has been resolved for the majority of cases, and work is currently underway to fully resolve this. We will provide an update as soon as this has been completed. Thank you for your patience.
IDENTIFIED
about 2 years ago - at 08/22/2023 01:07AM
The issue has been identified and a fix is being assessed. Until the fix is deployed, a patch is in place in support improved line item delivery. Thank you for your patience.
INVESTIGATING
about 2 years ago - at 08/21/2023 04:24PM
We are currently investigating the following issue: Component(s): Ad Serving, Bidding, Invest Impact(s): A small number of clients have reported that some Line Items which target with Postal Code Lists are not delivering as expected. Not Impacted: UI API Geolocation(s): Global (Global) Status: We have identified the software component currently associated with the outage and engineering is working on a solution to mitigate the issue.
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