Outage in Xandr

Reporting and Log Level Data Delays

Resolved Minor
March 29, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the following issue::

  1. Component(s): Reporting
  2. Impact(s):
    • Stale reporting data
    • Latency, timeouts and errors for affected service
    • Some data incomplete or incorrect until reprocessed (please repull data as necessary)
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • UI
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/29/2024 06:46AM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

IDENTIFIED about 1 year ago - at 03/29/2024 05:49AM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING about 1 year ago - at 03/29/2024 04:35AM

We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Latency, timeouts and errors for affected service Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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