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Outage in xsolla

Payment Processing Issue

Resolved Minor
December 25, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing issues that cause delay in payment processing times. The recovering is in progress already. We're apologising for any inconvenience!
Components affected
xsolla Pay Station

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/25/2022 07:12PM

This incident has been resolved.

MONITORING about 3 years ago - at 12/25/2022 06:25PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 12/25/2022 06:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 12/25/2022 05:59PM

We are experiencing issues that cause delay in payment processing times.
The recovering is in progress already.
We're apologising for any inconvenience!

Latest xsolla outages

Network issues - about 2 months ago
Payment Processing Issue - 3 months ago
Xsolla Store API Issue - 5 months ago
Xsolla Services Issue - 7 months ago

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