Outage in xsolla
Store API degraded performance
Resolved MajorIncident Report
We are currently investigating reports of degraded performance affecting the Store API. Users may experience slow load times or errors when accessing Webshop-related pages. Our team is actively looking into the issue and will provide an update as soon as possible.
Components affected
xsolla StoreTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/05/2026 09:03PM
All services are fully operational. We apologize for any inconvenience this may have caused and thank you for your patience.
MONITORING
2 days ago - at 05/05/2026 08:24PM
We have applied a mitigation that has restored Store API availability. Our team continues to monitor the service to ensure stability.
INVESTIGATING
2 days ago - at 05/05/2026 07:46PM
We are currently investigating a service outage affecting the Store API and our Webshop product in general. Our team is actively working to identify the root cause and will provide an update as soon as possible.
INVESTIGATING
2 days ago - at 05/05/2026 07:24PM
We are currently investigating reports of degraded performance affecting the Store API. Users may experience slow load times or errors when accessing Webshop-related pages. Our team is actively looking into the issue and will provide an update as soon as possible.
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