Outage in Yello

Mobile SSO not working

Resolved Major
March 20, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have been alerted that logging into Yello Pro via SSO is not working. We are investigating this issue and will relay any updates as soon as we have them. In the meantime, if there is anything urgent that needs to be accessed, we can temporarily disable SSO in your Yello site so that you can log in via email and password. Please reach out to support@yello.co for assistance with this.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/20/2024 06:35PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 03/20/2024 05:49PM

We have identified the issue and determined a fix. Our teams are currently working to get this fix deployed and we will update again when the fix is live.

INVESTIGATING almost 2 years ago - at 03/20/2024 05:02PM

We have been alerted that logging into Yello Pro via SSO is not working. We are investigating this issue and will relay any updates as soon as we have them. In the meantime, if there is anything urgent that needs to be accessed, we can temporarily disable SSO in your Yello site so that you can log in via email and password. Please reach out to support@yello.co for assistance with this.

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