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Outage in Yext

Elevated Rate of Errors

Resolved Minor
October 27, 2026 - Started 12 days ago - Lasted about 1 hour
Official incident page

Incident Report

We experienced elevated errors affecting Analytics, Search, Pages, Live API, and Streams API services hosted in our EU environment. During this disruption, users may have encountered errors loading pages, retrieving search results, or making API requests. Traffic has been restored to the affected infrastructure, and services are recovering. Our team is monitoring to confirm continued stability. We will provide another update once the incident is fully resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/27/2026 09:54PM

On October 27, 2026, from approximately 4:00 p.m. to 4:20 p.m. EDT (20:00–20:20 UTC), services hosted in our EU environment experienced elevated errors affecting Search, Pages, Live API, Streams API, and Analytics event collection. Users may have encountered errors loading pages, retrieving search results, or making API requests. Some analytics pixel events were not collected during the disruption.

Traffic was restored to the affected infrastructure, and subsequent monitoring confirmed stable operation. We apologize for the disruption.

We will share a post-incident review with additional details about the cause, impact, and steps we are taking to reduce the risk of recurrence.

MONITORING 12 days ago - at 10/27/2026 08:29PM

We experienced elevated errors affecting Analytics, Search, Pages, Live API, and Streams API services hosted in our EU environment. During this disruption, users may have encountered errors loading pages, retrieving search results, or making API requests.

Traffic has been restored to the affected infrastructure, and services are recovering. Our team is monitoring to confirm continued stability. We will provide another update once the incident is fully resolved.

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