Outage in Yext
Increased API Errors and Degraded Customer Portal Functionality — US
Resolved MajorIncident Report
Between approximately 6:55 p.m. and 7:14 p.m. EST today, some customers in our US production environment experienced increased API errors and degraded functionality in the Customer Portal. Affected operations included reading and updating entities, retrieving reviews, and creating analytics reports.
We have mitigated the issue. Services have recovered, and we are monitoring to ensure continued stability.
Components affected
Yext Platform API (Knowledge and Administrative)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/07/2026 02:23AM
This incident is resolved.
MONITORING
2 days ago - at 11/07/2026 01:14AM
Between approximately 6:55 p.m. and 7:14 p.m. EST today, some customers in our US production environment experienced increased API errors and degraded functionality in the Customer Portal. Affected operations included reading and updating entities, retrieving reviews, and creating analytics reports.
We have mitigated the issue. Services have recovered, and we are monitoring to ensure continued stability.
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