Every past Yext outage tracked by IsDown, with detection times, duration, and resolution details.
There were 484 Yext outages since November 2018. The 67 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.
The Yext US Customer Portal and Platform API (Knowledge and Administrative) experienced a 2-hour outage caused by an ISP outage affecting both primary and backup network links. The incident was resolved after the ISP remediated their network connectivity issues.
Yext experienced delays in Reviews Analytics notification emails starting February 25, 2026, lasting 15.4 hours. The issue affected the delivery of review notifications and caused problems with image attachments in emails. The service was restored with all missed notifications and delayed reports successfully sent, and additional monitoring was implemented to prevent recurrence.
Yext experienced a major incident where incorrect profile changes were appearing in the Supervision system and being displayed to end users. The issue caused profile data mismatches across the platform for 9.2 hours. The problem was resolved by reprocessing all profiles, cleaning up erroneous alerts and change requests, and allowing the system to fully synchronize updated data.
Yext experienced elevated publishing failures in their Hearsay Social service for 2.1 hours. The incident affected users' ability to publish content through the platform. The issue was resolved after implementing a fix and monitoring the results.
