Outage in YNAB

Boeing Employee Credit Union (BECU) — Connection Issues

Resolved Minor
May 16, 2024 - Started about 1 year ago - Lasted 12 days
Official incident page

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Outage Details

We're investigating a spike in connection issues with BECU. We're working with our Direct Import providers to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Components affected
YNAB MX YNAB Plaid
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/28/2024 07:31PM

After monitoring BECU’s connection for the past week, we’ve confirmed that the issue is resolved!

MONITORING about 1 year ago - at 05/23/2024 04:53PM

Our Direct Import provider has resolved the issue with BECU. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

IDENTIFIED about 1 year ago - at 05/20/2024 04:26PM

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

INVESTIGATING about 1 year ago - at 05/16/2024 04:21PM

We're investigating a spike in connection issues with BECU. We're working with our Direct Import providers to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

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