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Outage in Yoco

Intermittent card machine and Yoco Counter payment issues

Resolved Minor
July 21, 2026 - Started 17 days ago - Lasted about 14 hours

Incident Report

Partial outage affecting card machine and cloud/online payment transactions

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Latest Updates ( sorted recent to last )
MONITORING 17 days ago - at 07/21/2026 05:16PM

This incident has been resolved. Card machine and integrated payment transactions (Counter, Lightspeed, Table) are fully restored. If you haven't already, please restart your card machine and POS device to ensure the fix has been applied. Thank you for your patience.

MONITORING 17 days ago - at 07/21/2026 04:25PM

A fix has been implemented. Please restart your card machine and POS to apply it. We're monitoring to confirm resolution.

INVESTIGATING 17 days ago - at 07/21/2026 04:06PM

We’ve picked up an issue impacting Yoco Counter & card machines that may be causing intermittent payment issues. Our investigation is ongoing - we’ll keep you posted here.

INVESTIGATING 17 days ago - at 07/21/2026 04:04PM

We’ve picked up an issue impacting Yoco Counter & card machines that may be causing payments. Our investigation is ongoing - we’ll keep you posted here.

INVESTIGATING 17 days ago - at 07/21/2026 04:02PM

We’ve picked up an issue impacting [product/service] that may be causing [impact]. Our investigation is ongoing - we’ll keep you posted here.

INVESTIGATING 17 days ago - at 07/21/2026 04:02PM

Card machine transactions are affected; you can transact in standalone mode. Our team is investigating. We apologise for the inconvenience.

INVESTIGATING 17 days ago - at 07/21/2026 04:01PM

Card machine transactions are affected; you can transact in standalone mode. Our team is investigating. We apologise for the inconvenience.

INVESTIGATING 17 days ago - at 07/21/2026 03:57PM

Partial outage affecting card machine and cloud/online payment transactions

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