Outage in Yotpo Loyalty & Referrals

Yotpo Support - Support Chat Unavailable

Resolved Minor
February 13, 2025 - Started 8 months ago - Lasted 37 minutes
Official incident page

Incident Report

We are currently experiencing an outage in our support system, causing temporary unavailability of our support chat. Our team has identified the issue with our service provider and is actively working on a resolution. For urgent matters, please use the Contact Support form in the Yotpo Admin. We sincerely apologize for the inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/13/2025 07:29PM

We experienced an outage in our support system, which meant that our support chat system was temporarily unavailable.

We sincerely apologize for the inconvenience caused and appreciate your patience while we worked to resolved it.

We can confirm that the issue is resolved.

IDENTIFIED 8 months ago - at 02/13/2025 06:54PM

We are currently experiencing an outage in our support system, causing temporary unavailability of our support chat.

Our team has identified the issue with our service provider and is actively working on a resolution.

For urgent matters, please use the Contact Support form in the Yotpo Admin.

We sincerely apologize for the inconvenience and appreciate your patience.

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