Outage in Yotpo Loyalty & Referrals
Customers are unable to log into Yotpo SMS & Email through Shopify
Resolved Major
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Outage Details
We are investigating an interruption in the Yotpo SMS & Email app, causing customers not being able to log into Yotpo SMS & Email through Shopify.
At the moment we recommend logging in through https://email-and-sms.yotpo.com/
We apologize for the temporary inconvenience. More details to follow in the next status update
The Yotpo Support Team
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 05/19/2025 03:27PM
This incident has been resolved.
MONITORING
26 days ago - at 05/19/2025 03:08PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
26 days ago - at 05/19/2025 01:51PM
We are investigating an interruption in the Yotpo SMS & Email app, causing customers not being able to log into Yotpo SMS & Email through Shopify.
At the moment we recommend logging in through https://email-and-sms.yotpo.com/
We apologize for the temporary inconvenience. More details to follow in the next status update
The Yotpo Support Team
Latest Yotpo Loyalty & Referrals outages
Chat Support - 5 days ago
Issue when accessing the Yotpo Apps - 18 days ago
Yotpo Service Disruption notice. - about 1 month ago
SMS message failures - about 1 month ago
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