Outage in Yotpo Subscriptions
Yotpo L&R - Shopify checkout widget is not loading
Resolved MinorIncident Report
Shopify checkout widget is not loading
We are investigating reports that the Yotpo rewards widget is not loading on Shopify checkout.
Start Time:
2026-05-17 13:00:00 UTC
Business Impact:
- Shoppers may not see or redeem loyalty rewards at checkout until this is fixed
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/18/2026 06:10AM
This issue has been resolved. The checkout widget should load normally on Shopify checkout again.
Start Time:
2026-05-17 13:00:00 UTC
Start Time:
2026-05-18 05:47:00 UTC
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
INVESTIGATING
11 days ago - at 05/18/2026 02:53AM
Shopify checkout widget is not loading
We are investigating reports that the Yotpo rewards widget is not loading on Shopify checkout.
Start Time:
2026-05-17 13:00:00 UTC
Business Impact:
- Shoppers may not see or redeem loyalty rewards at checkout until this is fixed
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
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