Outage in Yousign
V3 api & app instability
Resolved MinorIncident Report
Summary AI Generated
Starting at 04:24 CEST, Yousign's Public API and application experienced HTTP 500 errors and intermittent instability lasting approximately 52 minutes. The root cause was identified and services were restored to normal by 04:58 CEST, with the incident formally resolved shortly after.
Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/05/2026 03:43AM
This incident has been resolved.
MONITORING
17 days ago - at 07/05/2026 03:22AM
The incident has been resolved since 04:58 (CEST). The root cause has been identified and the situation is now back to normal. The Public API and Yousign application are operating as expected.
INVESTIGATING
17 days ago - at 07/05/2026 03:20AM
We are continuing to investigate this issue.
INVESTIGATING
17 days ago - at 07/05/2026 02:55AM
Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
INVESTIGATING
17 days ago - at 07/05/2026 02:54AM
Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
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