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Outage in Yousign

Degradation

Resolved Major
July 15, 2026 - Started 6 days ago - Lasted 22 minutes
Official incident page

Incident Report

Summary AI Generated

**Yousign Service Degradation – July 15, 2026** Yousign experienced a 22-minute service degradation caused by a low-level infrastructure update performed by their infrastructure provider that unexpectedly impacted customers. Engineers identified the issue and monitored the update through to completion. All services were fully restored once the infrastructure update finished.

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/15/2026 07:45PM

Our infrastructure provider performed an update on our low level infrastructure that was supposed to be without impact.
The update is now finished and all services are back to normal.
Sorry for the service degradation that may have happened during this time frame.

IDENTIFIED 6 days ago - at 07/15/2026 07:34PM

The issues has been identified. Our team is working on it.

INVESTIGATING 6 days ago - at 07/15/2026 07:25PM

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

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