Outage in YSoft SAFEQ Cloud

EU Datacenter: Degraded Performance

Resolved Major
January 28, 2025 - Started 9 months ago
Official incident page

Incident Report

We are investigating alerts that we have received, and the EU Data Center may be impacted. Updates will follow on this channel.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/28/2025 07:09PM

The service is fully operational.

IDENTIFIED 9 months ago - at 01/28/2025 04:50PM

⚠️ Web UI Unavailable
Our Web Interface is temporarily inaccessible.

✅ Print & Scan Services Operational
All Print and Scan functionalities are working as expected.
You can continue to use these services without interruption.

Updates will be provided on this channel.

MONITORING 9 months ago - at 01/28/2025 04:39PM

We have restarted services and we are actively monitoring the situation to ensure the service is fully operational.

IDENTIFIED 9 months ago - at 01/28/2025 03:52PM

We have identified the root cause, and we are restarting services on the EU Data Center.

INVESTIGATING 9 months ago - at 01/28/2025 03:41PM

We are investigating alerts that we have received, and the EU Data Center may be impacted.

Updates will follow on this channel.

Latest YSoft SAFEQ Cloud outages

EU Data Center - Messaging issues - 7 months ago
We're Investigating: Possible Issue with London Data Center - 7 months ago
EU Datacenter: Scanning - 9 months ago
EU Datacenter Degraded Performance - 9 months ago
US Datacenter: Connectivity Problems - 9 months ago

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