Outage in YSoft SAFEQ Cloud

EU Datacenter Degraded Performance

Resolved Major
January 27, 2025 - Started 9 months ago
Official incident page

Incident Report

We are investigating alerts that we have received, and the EU Data Center may have degraded performance. We will keep you informed as soon as we know more. Updates will follow on this channel.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/27/2025 12:17PM

The service is fully operational.

We have resolved it by restarting services, and will continue to monitor performance.

MONITORING 9 months ago - at 01/27/2025 11:58AM

We have restarted services in the EU Data Center, and the service is in the process of recovering, and we are actively monitoring to ensure full restoration.

We will continue to update on this channel.

IDENTIFIED 9 months ago - at 01/27/2025 10:49AM

We have identified the root cause of the issues in the EU Data Center, and are performing essential maintenance at this time, which may temporarily impact the service.

As a result, you might experience difficulties connecting.
We are actively working to resolve this incident as quickly as possible.

Further updates to follow.

INVESTIGATING 9 months ago - at 01/27/2025 10:38AM

We are investigating alerts that we have received, and the EU Data Center may have degraded performance.

We will keep you informed as soon as we know more.

Updates will follow on this channel.

Latest YSoft SAFEQ Cloud outages

EU Data Center - Messaging issues - 7 months ago
We're Investigating: Possible Issue with London Data Center - 7 months ago
EU Datacenter: Scanning - 9 months ago
EU Datacenter: Degraded Performance - 9 months ago
US Datacenter: Connectivity Problems - 9 months ago

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