Outage in YSoft SAFEQ Cloud
EU Datacenter Degraded Performance
Resolved Major
January 27, 2025 - Started about 1 year ago
Official incident page
Official incident page
Incident Report
We are investigating alerts that we have received, and the EU Data Center may have degraded performance.
We will keep you informed as soon as we know more.
Updates will follow on this channel.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/27/2025 12:17PM
The service is fully operational.
We have resolved it by restarting services, and will continue to monitor performance.
MONITORING
about 1 year ago - at 01/27/2025 11:58AM
We have restarted services in the EU Data Center, and the service is in the process of recovering, and we are actively monitoring to ensure full restoration.
We will continue to update on this channel.
IDENTIFIED
about 1 year ago - at 01/27/2025 10:49AM
We have identified the root cause of the issues in the EU Data Center, and are performing essential maintenance at this time, which may temporarily impact the service.
As a result, you might experience difficulties connecting.
We are actively working to resolve this incident as quickly as possible.
Further updates to follow.
INVESTIGATING
about 1 year ago - at 01/27/2025 10:38AM
We are investigating alerts that we have received, and the EU Data Center may have degraded performance.
We will keep you informed as soon as we know more.
Updates will follow on this channel.
Latest YSoft SAFEQ Cloud outages
EU Data Center - Messaging issues - 11 months ago
We're Investigating: Possible Issue with London Data Center - 11 months ago
EU Datacenter: Scanning - about 1 year ago
EU Datacenter: Degraded Performance - about 1 year ago
US Datacenter: Connectivity Problems - about 1 year ago
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