Outage in YSoft SAFEQ Cloud
We're Investigating timeouts in US Data Center
Resolved Minor
December 09, 2024 - Started about 1 year ago
Official incident page
Official incident page
Incident Report
We are currently investigating a potential issue with timeouts in our US Data Center and more information is forthcoming.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 12/09/2024 05:30PM
The service is fully operational and this issue has been resolved.
MONITORING
about 1 year ago - at 12/09/2024 05:01PM
The service is once again operational over port 443.
We are actively monitoring the situation.
IDENTIFIED
about 1 year ago - at 12/09/2024 04:55PM
We have identified the root cause of the timeouts in our US Data Center.
We are actively working to resolve this issue as quickly as possible.
INVESTIGATING
about 1 year ago - at 12/09/2024 04:11PM
We are investigating alerts that we have received, and communication via 443 may be impacted.
This will affect certain installations of Embedded Terminals, PC Client and Web Portal access.
Communication via legacy ports are not affected.
Updates will follow on this channel.
INVESTIGATING
about 1 year ago - at 12/09/2024 04:01PM
We are currently investigating a potential issue with timeouts in our US Data Center and more information is forthcoming.
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