Outage in YSoft SAFEQ Cloud
US Data Center: Printing and Scanning issues
Resolved Minor
October 07, 2026 - Started about 2 hours ago
- Lasted 36 minutes
Incident Report
Summary AI Generated
**YSoft SAFEQ Cloud** experienced a partial outage affecting printing and scanning services in the US Data Center, lasting approximately 36 minutes. The incident was triggered by alerts indicating degraded functionality, with some users experiencing intermittent issues during recovery. Services were restored and confirmed operational, with active monitoring in place to ensure stability.
Services are recovering, and we are seeing continued improvement across the affected components.Our teams are monitoring the recovery closely and will continue to validate service stability. Some users may still experience intermittent issues while recovery completes.We will provide another update if there are any significant changes.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 10/07/2026 02:46PM
Services are recovering, and we are seeing continued improvement across the affected components.Our teams are monitoring the recovery closely and will continue to validate service stability. Some users may still experience intermittent issues while recovery completes.We will provide another update if there are any significant changes.
INVESTIGATING
about 2 hours ago - at 10/07/2026 02:35PM
We are investigating alerts that we have received, and Printing and Scanning in US Data Center may have a partial outage.We will keep you informed as soon as we know more.Updates will follow on this channel.
MONITORING
about 1 hour ago - at 10/07/2026 02:57PM
The service is once again operational. We are actively monitoring the situation.
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