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Outage in Zamzar

Elevated queue times for API conversion jobs

Resolved Minor
July 03, 2026 - Started 15 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are observing elevated queue times for API conversion jobs for some customers. Our engineer team are currently investigating as soon as we have an update we will post here.
Components affected
Zamzar Developer API

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 07/03/2026 08:53PM

This incident is now resolved - queue times are back to normal.

MONITORING 15 days ago - at 07/03/2026 08:28PM

Queue times are now coming down, we will update again here once the incident is resolved.

IDENTIFIED 15 days ago - at 07/03/2026 08:16PM

The issue has been identified and we are working to resolve.

INVESTIGATING 15 days ago - at 07/03/2026 08:15PM

We are observing elevated queue times for API conversion jobs for some customers.

Our engineer team are currently investigating as soon as we have an update we will post here.

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