Outage in Zapier

Users are redirected to login when attempting to access settings

Resolved Minor
June 02, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our engineers are currently investigating an issue with users being redirected to a login page when attempting to access their account settings. This behavior seems to only be affecting users authenticating via SAML/SSO. We apologize for the inconvenience here and we'll provide an update as soon as we can. If you need immediate help, please reach out to our Support team: https://zapier.com/app/get-help
Components affected
Zapier Website
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/02/2023 08:02PM

On June 1st, 2023 at roughly 11:45am PDT, users with SAML enabled accounts began reporting issues accessing their account settings while logged into Zapier via SAML authentication.

As for 12:45pm PDT, our team has resolved this issue and users should now be able to access their account settings.

If you're still running into this issue, please reach out to our Support team for help:

https://zapier.com/app/get-help

Thank you for your patience while we worked through this issue.

INVESTIGATING about 2 years ago - at 06/02/2023 07:04PM

Our engineers are currently investigating an issue with users being redirected to a login page when attempting to access their account settings. This behavior seems to only be affecting users authenticating via SAML/SSO.

We apologize for the inconvenience here and we'll provide an update as soon as we can.

If you need immediate help, please reach out to our Support team:

https://zapier.com/app/get-help

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