Outage in Zapier
Creation of new chatbots and forms results in an error
Resolved Minor
April 20, 2026 - Started 3 days ago
- Lasted 44 minutes
Incident Report
Summary AI Generated
Zapier experienced a 44-minute issue where users encountered errors when creating new chatbots and forms, with chatbot slug updates also affected. Existing forms could still be edited normally during the incident. The engineering team resolved the issue, restoring normal creation functionality for all assets.
Our team has identified an issue affecting Chatbot and Forms creation. Existing Forms can be edited normally. For Chatbots, users might see an error when updating the slug as well.
The Engineering team is working on a fix, and we'll be updating this status page shortly once resolved.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 04/20/2026 06:27PM
The issue affecting Chatbot and Forms creation is now resolved. Customers can now create any assets normally, and update slugs as needed. Existing assets remained unaffected.
We'll continue to monitor our systems and provide a final update shortly
IDENTIFIED
3 days ago - at 04/20/2026 06:14PM
Our team has identified an issue affecting Chatbot and Forms creation. Existing Forms can be edited normally. For Chatbots, users might see an error when updating the slug as well.
The Engineering team is working on a fix, and we'll be updating this status page shortly once resolved.
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