Zapier Sidekick users experienced unexpected logouts and session errors that prevented them from accessing workspace content and chats after logging back in. The issue affected the website components and lasted for 27 minutes. The incident was classified as minor and was under investigation during the reported timeframe.
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Sidekick users are experiencing an issue with getting logged out, and running into session errors. After the users then log back in, they are no longer able to see and access workspace content and chats.
We are currently investigating the cause of this issue, and will update here once we have more information.
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