Zapier experienced a one-hour incident where webhook-based triggers were delayed, causing Zaps relying on instant triggers to run later than expected across multiple apps. No data was lost during the incident — events were queued rather than dropped. The issue was resolved by increasing processing capacity to clear the backlog, with trigger processing returning to normal.
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A fix has been implemented and we are monitoring the results. We increased processing capacity to clear the backlog of delayed webhook-based trigger events, and trigger processing has returned to normal.
No trigger data was lost during the incident — affected events were delayed rather than dropped, and the backlog has now cleared. Our team is continuing to monitor processing times closely to ensure they remain stable.
If you have any questions, please reach out to our support team: https://zapier.com/app/get-help
Thank you for your patience.
We are currently investigating an issue causing delays in the processing of webhook-based triggers. As a result, some Zaps that rely on trigger events may run later than usual. This may affect trigger events across a range of apps.
No trigger data is being lost — affected events are delayed, not dropped, and will be processed once the system catches up. Our team is actively investigating and working to restore normal processing times.
If you have any questions, please reach out to our support team: https://zapier.com/app/get-help
Thank you for your patience.
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