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Outage in Zapier

Slack Find Message action is unable to find bot messages

Resolved Minor
June 29, 2026 - Started 18 days ago - Lasted 2 days

Incident Report

Summary AI Generated

**Zapier – Slack "Find Message" Action Unable to Locate Bot Messages** For approximately 59.5 hours, Zapier's Slack "Find Message" action failed to return results for bot messages in Slack channels, while searches for human messages continued to work normally. Affected users encountered "Nothing could be found for the search" errors or received incorrect matches pointing to non-bot messages, disrupting dependent Zap workflows. Zapier coordinated with Slack to investigate the root cause, though the incident remained under investigation throughout its duration.

We are currently investigating an issue with the Slack "Find Message" action that is preventing it from finding bot messages in Slack channels. What's happening Our team has identified that the Slack Find Message action is failing to find bot messages, while searches for human messages continue to work normally. Customers attempting to search for bot messages are seeing errors like "Nothing could be found for the search" or the step finds the closest matching non-bot message. Current status We've confirmed this issue is reproducible and are actively investigating its root cause. We apologize for any disruption this may cause to your workflows while we investigate this issue.

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Latest Updates ( sorted recent to last )
INVESTIGATING 18 days ago - at 06/30/2026 04:21PM

We’ve confirmed the issue where the Slack “Find Message” action returns “no results” for bot messages that should match.

At this point, we’re actively still coordinating with the Slack team to understand the reasons for the change in behaviour, and we’ll share updates as we learn more.

If you need help with this in the meantime, please contact our support team through this link: https://zapier.com/app/get-help

INVESTIGATING 18 days ago - at 06/30/2026 02:30AM

We’re investigating the issue where the Slack “Find Message” action returns “no results” for bot messages that should match.

At this point, we're coordinating with the Slack team to troubleshoot and understand the underlying behavior, and we’ll share updates as we learn more.

If you need help with this in the meantime, please contact our support team through this link: https://zapier.com/app/get-help

INVESTIGATING 18 days ago - at 06/30/2026 01:46AM

We are currently investigating an issue with the Slack "Find Message" action that is preventing it from finding bot messages in Slack channels.

What's happening
Our team has identified that the Slack Find Message action is failing to find bot messages, while searches for human messages continue to work normally. Customers attempting to search for bot messages are seeing errors like "Nothing could be found for the search" or the step finds the closest matching non-bot message.

Current status
We've confirmed this issue is reproducible and are actively investigating its root cause.

We apologize for any disruption this may cause to your workflows while we investigate this issue.

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