Outage in Zapmail

Microsoft 365 Service Degradation

Resolved Minor

January 23, 2026 - Started 23 days ago - Lasted 13 days
Official incident page

Incident Report

Some users may currently experience degraded functionality or be unable to access one or more Microsoft 365 services. This issue originates from Microsoft's infrastructure and may impact authentication and service availability. Mailbox creation is currently affected due to this incident. Existing Microsoft mailboxes are not impacted and will continue to function normally. Microsoft is actively investigating the issue and working toward a resolution. We are monitoring the situation closely and will provide updates as more information becomes available.

Components affected

Zapmail Integration with Microsoft

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 02/05/2026 11:20AM

This incident has been resolved.

MONITORING 22 days ago - at 01/24/2026 04:27AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 23 days ago - at 01/23/2026 08:41AM

Some users may currently experience degraded functionality or be unable to access one or more Microsoft 365 services. This issue originates from Microsoft's infrastructure and may impact authentication and service availability.
Mailbox creation is currently affected due to this incident. Existing Microsoft mailboxes are not impacted and will continue to function normally.
Microsoft is actively investigating the issue and working toward a resolution. We are monitoring the situation closely and will provide updates as more information becomes available.

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