Outage in Zapmail

Degraded Performance – Mailbox Creation Pipelines

Resolved Minor

February 26, 2026 - Started about 2 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing degraded performance affecting new mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made. Thank you for your patience and understanding.

Components affected

Zapmail Automations Zapmail Integration with Google Zapmail Integration with Microsoft

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/27/2026 04:04PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 02/26/2026 07:14PM

We are also experiencing degraded performance affecting mailbox exports to sequencers.

Our team is actively investigating and working to restore normal creation and export times as quickly as possible.

We’ll continue to post updates here.

Thank you for your patience and understanding.

INVESTIGATING about 2 months ago - at 02/26/2026 07:11PM

We are currently experiencing degraded performance affecting new mailbox creation in Zapmail.
- Delays in creating and activating new mailboxes
- Setup times may exceed the usual 40 minutes window

What’s NOT Impacted
- All existing mailboxes are fully operational
- Sending, receiving, exports, and integrations continue to work normally
- DNS, forwarding, and automation remain unaffected

Our team is actively investigating and working to restore normal creation times as quickly as possible.

We’ll provide updates here as progress is made.

Thank you for your patience and understanding.

Latest Zapmail outages

Outage – Export Delays (Google Authentication Issue) - 5 days ago

Partial Outage – Platform Downtime - 24 days ago

Google Mailbox Creation Temporarily Delayed - about 1 month ago

Microsoft 365 Service Degradation - about 1 month ago

Microsoft Mailbox Provisioning Service Degradation - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook