Outage in Zapmail
Microsoft Mailbox Provisioning Service Degradation
Resolved MajorIncident Report
Due to a delay in order completion from Microsoft, the provisioning of Microsoft mailboxes may be temporarily delayed. As a result, newly ordered Microsoft mailboxes may take longer than usual to be created.
Additionally, mailbox renewals may also experience delays during this period.
We expect this delay to last for the next 24 to 48 hours. Our team is actively monitoring the situation and working with Microsoft to ensure that all pending mailbox provisioning and renewal requests are completed as soon as possible. Existing mailboxes will continue to function normally during this time.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
2 months ago - at 03/07/2026 11:24AM
The issue has been identified, and a fix has been implemented by Microsoft.
INVESTIGATING
2 months ago - at 03/05/2026 02:25PM
Due to a delay in order completion from Microsoft, the provisioning of Microsoft mailboxes may be temporarily delayed. As a result, newly ordered Microsoft mailboxes may take longer than usual to be created.
Additionally, mailbox renewals may also experience delays during this period.
We expect this delay to last for the next 24 to 48 hours. Our team is actively monitoring the situation and working with Microsoft to ensure that all pending mailbox provisioning and renewal requests are completed as soon as possible. Existing mailboxes will continue to function normally during this time.
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