Outage in Zaptec

Charging station network disconnections

Resolved Major
May 23, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently seeing a drop in connections for our charging stations. This seems to be an external issue, but we are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/23/2025 12:42PM

Connections have been stable for a couple of hours now. This incident have been resolved.

MONITORING about 1 month ago - at 05/23/2025 10:00AM

Connections have stabilized at a normal level. We will keep monitor the situation.

INVESTIGATING about 1 month ago - at 05/23/2025 08:29AM

Connections are already ramping up. We are still investigating what might have caused it.

INVESTIGATING about 1 month ago - at 05/23/2025 08:21AM

We are currently seeing a drop in connections for our charging stations. This seems to be an external issue, but we are investigating the issue.

Latest Zaptec outages

WebAPI / Zaptec Portal - 4 days ago
OCPP Disconnections - about 1 month ago

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