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Outage in Zaptec

Stations Show Offline Incorrectly

Resolved Minor
August 19, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

You may see your charging station appear as offline, even though it's online. We are currently looking into this issue.
Components affected
Zaptec Portal Zaptec Portal

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/19/2025 11:35AM

This incident has been resolved.

MONITORING 9 months ago - at 08/19/2025 11:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 08/19/2025 10:52AM

You may see your charging station appear as offline, even though it's online. We are currently looking into this issue.

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