Outage in Zaptec

Zaptec Portal Charge Mode changes

Resolved Minor

September 18, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are seeing some issues in changing charge mode in Zaptec Portal

Components affected

Zaptec Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 09/18/2025 10:54AM

This incident has been resolved.

MONITORING about 2 months ago - at 09/18/2025 10:28AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/18/2025 09:35AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 09/18/2025 08:50AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 09/18/2025 07:23AM

We are seeing some issues in changing charge mode in Zaptec Portal

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