Outage in Zaptec
Zaptec Portal delay
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
Zaptec Portal Zaptec Portal Zaptec API Zaptec API Zaptec Charger backend Zaptec OCPPLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 10/09/2025 06:01AM
This incident has been resolved, postmortems will be posted later today.
MONITORING
5 days ago - at 10/09/2025 05:07AM
We are continuing to monitor for any further issues.
MONITORING
5 days ago - at 10/08/2025 08:28PM
We are continuing to monitor for any further issues.
MONITORING
5 days ago - at 10/08/2025 02:53PM
We are continuing to monitor for any further issues.
MONITORING
5 days ago - at 10/08/2025 02:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 10/08/2025 02:42PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 10/08/2025 02:33PM
We’re seeing some improvements, but issues are still under investigation
INVESTIGATING
5 days ago - at 10/08/2025 02:18PM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 10/08/2025 02:07PM
There is still delays in Zaptec Portal, this will affect adding new chargers in installations, also Zaptec App
We are continuing to investigate the issue.
INVESTIGATING
5 days ago - at 10/08/2025 01:56PM
Portal is up again, but we are still seeing delays. We are continuing to investigate the issue.
INVESTIGATING
5 days ago - at 10/08/2025 01:40PM
The portal will be unavailable for approximately 15 minutes.
INVESTIGATING
5 days ago - at 10/08/2025 01:16PM
There are still delays in the Zaptec Portal after the restart, and we are continuing to investigate the issue.
INVESTIGATING
5 days ago - at 10/08/2025 01:03PM
The portal will be temporarily unavailable due to a restart.
INVESTIGATING
5 days ago - at 10/08/2025 12:53PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 10/08/2025 12:24PM
We’re currently experiencing issues with activating and deactivating chargers in the portal.
There’s also some delay in allocating current to the chargers.
We are investigating the issue!
INVESTIGATING
6 days ago - at 10/08/2025 12:18PM
We are currently investigating this issue.
Latest Zaptec outages
Power management Zaptec Portal unresponsive - 20 days ago
Zaptec Portal Charge Mode changes - 26 days ago
Delays in processing charging events - about 1 month ago
Underlying connectivity problems - about 1 month ago
Zaptec Portal unresponsive - about 2 months ago
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