Zaptec Portal delay

This incident has been resolved, postmortems will be posted later today.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We’re seeing some improvements, but issues are still under investigation

We are continuing to investigate this issue.

There is still delays in Zaptec Portal, this will affect adding new chargers in installations, also Zaptec App
We are continuing to investigate the issue.

Portal is up again, but we are still seeing delays. We are continuing to investigate the issue.

The portal will be unavailable for approximately 15 minutes.

There are still delays in the Zaptec Portal after the restart, and we are continuing to investigate the issue.

The portal will be temporarily unavailable due to a restart.

We are continuing to investigate this issue.

We’re currently experiencing issues with activating and deactivating chargers in the portal.
There’s also some delay in allocating current to the chargers.
We are investigating the issue!

We are currently investigating this issue.