Outage in Zaptec

Zaptec Portal & App login failing

Resolved Minor
November 18, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Due to 3rd party services being down, users are unable to log in to Zaptec Portal and app. This is a 3rd party issue, and it is currently out of our control. We are monitoring for updates.
Components affected
Zaptec Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 02:01PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 11/18/2025 11:49AM

Due to 3rd party services being down, users are unable to log in to Zaptec Portal and app. This is a 3rd party issue, and it is currently out of our control. We are monitoring for updates.

Latest Zaptec outages

Support system unresponsive - about 1 month ago
Denmark LTE-M disconnections - about 1 month ago
Zaptec Portal performance issues - about 2 months ago
Zaptec Portal delay - about 2 months ago

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