Outage in Zaptec
Support system unresponsive
Resolved MajorIncident Report
Due to 3rd party service being down, our support systems are currently unavailable. This means that our customers can't reach our support. This is currently out of our control and we are monitoring the situation.
All other services are operational.
https://www.cloudflarestatus.com/
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/05/2025 11:58AM
This incident has been resolved.
MONITORING
5 months ago - at 12/05/2025 09:24AM
A fix has been implemented by the 3rd party service. We will continue to monitor.
INVESTIGATING
5 months ago - at 12/05/2025 09:08AM
Due to 3rd party service being down, our support systems are currently unavailable. This means that our customers can't reach our support. This is currently out of our control and we are monitoring the situation.
All other services are operational.
https://www.cloudflarestatus.com/
Latest Zaptec outages
Support Phone Disruption – Contact Us via Chat or Email - 10 days ago
Connectivity issues Zaptec Go/Go 2 - about 2 months ago
Issues creating new installations - 3 months ago
App access problems - 3 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
