Outage in Zaptec
Investigation Ongoing Into Delayed Observation History on Some Devices
Resolved MinorIncident Report
We are currently investigating an issue where a small percentage of devices may show delayed history of observations. This does not affect the charging process. No action is required from users, and all data will appear as expected once the system catches up
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 01/17/2026 10:08AM
This incident has been resolved.
MONITORING
7 days ago - at 01/16/2026 09:31PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 01/16/2026 09:08PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 01/16/2026 05:06PM
We are currently investigating an issue where a small percentage of devices may show delayed history of observations. This does not affect the charging process. No action is required from users, and all data will appear as expected once the system catches up
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